The order containing this item arrived an entire month after I placed the order. While I understand small businesses need more time than average, I patiently waited for some kind of update to the order but nothing came. The seller's shipping policy stated a 2-14 day window in which the order would be processed and shipped out. The 32oz glass jar of Damiana arrived broken, so I checked the seller's replacement policy (none was listed on the website at this time) and contacted the seller directly. Seller stated that their policy was not to replace broken items, but agreed to send me a replacement since I had to wait an entire month for my order to come in. It has been almost 3 additional weeks since the seller agreed to send me a replacement jar, and I still have not received the replacement. I contacted the seller multiple times over this additional 3 week period with them promising to send the replacement "with the other orders this week". I will not buy from this seller again.
